Privacy Policy

Effective Date: 11-19-2024

Wenz Tax & Financial Services, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information collected through our accounting services and website (www.wenztaxservice.com).

1. Information We Collect

When you visit our website or use our services, we may collect the following types of personal information:

  • Contact Information: Includes your name, email address, phone number, and mailing address.
  • SMS Opt-In: If you choose to opt-in for SMS notifications, we may collect your phone number for the purpose of sending notifications about your accounting services.

2. How We Use Your Information

The information we collect is used to provide and improve our services. We may use your personal information for the following purposes:

  • To process and manage your accounting services.
  • To communicate with you regarding your service status, including confirmations, updates, and support.
  • To send SMS notifications if you have opted in. Please note, SMS notifications are entirely optional, and your phone number will be used solely for this purpose.
  • To improve our website and services by analyzing usage trends and preferences.
  • To process payments and maintain accurate billing records.

3. SMS and Phone Number Privacy

We respect your privacy and value your trust in us. If you provide your phone number and choose to opt-in to SMS notifications, please note that:

  • No SMS consent or phone numbers will be shared with any third parties or affiliates for marketing or any other purposes outside of providing status updates for your accounting services.
  • You can opt out of SMS notifications at any time by replying “STOP” or contacting us directly.
  • See SMS Terms & Conditions below

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party providers who perform services or functions for us in conjunction with out services to you. These providers are contractually obligated to use your information only as necessary to provide their services to us.
  • Legal Requirements: We may disclose information if required by law, to enforce our terms of service, or to protect the rights, property, or safety of our customers or others.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Access to your information is restricted to authorized personnel only, and we use secure servers and encryption methods to protect data during transmission.

6. Your Privacy Choices

You have the following rights regarding your personal information:

  • Access and Update: You may access or update your personal information at any time by contacting us.
  • Opt-Out: If you wish to stop receiving promotional messages or SMS notifications, please follow the opt-out instructions included in those messages or contact us.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices. We encourage you to review this policy periodically. The effective date of the most recent update is listed at the top of the policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: www.wenztaxservice.com or 484-330-1125.

SMS Terms & Conditions

Wenz Tax Service SMS Terms & Conditions

1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations.

2. Program frequency: Message frequency will vary depending on the conversation.

3. Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again, for assistance reply HELP

4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.wenztaxservice.com

5. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.

6. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy Privacy Policy Call 484-330-1125 or email info@wenztaxservice.com